Shipping policy
Where We Ship
We ship to all 50 states across the United States. At this time, we’re not able to ship outside the US.
Free Shipping, No Catches
Every order ships completely free, with no extra fees, no hidden charges, and no surprises added at checkout. What you see is what you pay.
Handling Time
Once you place your order, we usually get it packed and ready to ship within 1-2 business days. This doesn’t include weekends or US public holidays.
Delivery Time
After your order leaves us, it typically takes 3-4 business days to reach you, depending on where you’re located.
So from the moment you order to the moment it’s on your doorstep, you’re generally looking at around 4-6 business days in total.
Order Tracking
As soon as your order ships, we’ll email you a tracking number so you can follow its journey.
Delivery Address
Please double-check your address at checkout. If you spot a mistake right after ordering, email us straight away at info@retagthrift.store and we’ll do our best to fix it before your order ships.
Delayed or Missing Deliveries
If your order hasn’t arrived within the expected window, get in touch with your order number and we’ll look into it with the carrier on your behalf.
Get in Touch
Business Information
Retag Thrift Store
Address: 21509 Norwalk Blvd, Hawaiian Gardens, CA 90716, United States
Phone: +1 5626238233
Email: info@retagthrift.store
Business Hours (US Pacific Time)
Monday – Saturday: 10:00 AM – 5:30 PM
Sunday: Closed